If you have any questions, regarding your order or something else, please send an email to email@example.com.
You can either pay with credit card, Klarna or Paypal.
We offer world wide shipping. All orders are shipped on the same weekday, or the weekday after your order has been placed.
Sweden: 60 SEK. Free delivery on all orders over 1500 SEK. Delivery with DHL Service point. DHL Express Sweden: 150 SEK.
European Union: 150 SEK. Free delivery on all orders over 3000 SEK. Delivery with DHL Express.
Rest or the World: 200 SEK. Free delivery on all orders over 4500 SEK. Delivery with DHL Express.
Sweden: 1-3 working days with DHL service point. The day after with DHL Express, if you order before 1 pm.
European Union: 1-2 working days.
Rest of the world: 1-2 working days.
Please note that during Swedish National Holidays and Sale, Orders may take unto 5 days to dispatch.
You will receive an order confirmation by email shortly after placing your order. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel.
All orders are shipped on the same weekday, or the weekday after your order has been placed. As soon as your order is dispatched, you will receive a shipping confirmation by email including carrier and tracking info regarding your parcel.
Orders within Sweden will be shipped with DHL and delivered to your nearest Service Point for collection. Once your parcel has been shipped you will receive DHL tracking number by email and parcel can be tracked on www.servicepointinrikes.se. DHL will inform you by SMS or Email once your parcel has been delivered to the Service Point and is ready for collection. With DHL Express you will be able to choose how you wish to receive your parcel.
Shipping costs for uncollected packages will not be paid by Séfr Séfr.
At Séfr we offer a return period of 14 days from the day you receive your goods. Christmas presents can be returned until January 4, 2019. If you would like to change to a different item, a new order must be placed. You have the right to open the package and check the content but all products must be returned in original condition, with all tags still attached. The products should not have been worn, used or washed. Complete the return form and enclose it together with the returned products. Shipping costs will not be refunded. Send the item back together to the following address:
Séfr Séfr AB
412 55 Göteborg
Séfr is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after Séfr Séfr receives the returned products. The refund will be made to the credit/debit card you used for the order in question. If you have used Klarna or Paypal you will be informed about the return via email.